If your PS5 keeps crashing while playing online, it can be very frustrating. You are enjoying a game and suddenly the screen freezes or the game crashes. This is not just your problem, many gamers are facing this issue.
There can be many reasons for crashes while playing online. Sometimes it is due to a weak internet connection, and sometimes due to outdated systems or game updates. Sometimes overheating can also cause the system to crash. All these issues together can ruin your gaming experience.
But there is no need to worry! In this blog, we will tell you some easy solutions that you can apply to your PS5 to fix this issue. We will talk about internet settings, system updates, storage management, and advanced fixes. If you are also troubled by PS5 online crashes, then this guide will be very helpful for you. Without any delay, understand how to fix this issue.
Check Your Internet Connection:
If your PS5 is crashing while playing online games, first of all, check your internet connection. A weak or unstable internet connection can cause the game to freeze, lag, and sometimes the entire system crashes. If you are using Wi-Fi and the signals are weak, then this issue can be even worse. Therefore, it is better to use a wired connection i.e. LAN cable, as it is more stable and the speed is also better.
If you think your router or modem is the issue, restart it once and then play a game again to check. Sometimes too many devices are connected on the same network, which reduces the bandwidth and can cause your game to crash. The solution to this is to try playing the game at another time or test your internet speed again. If the speed is too low, contact your ISP (Internet Service Provider). If your game still crashes after fixing the connection, focus on the next solutions given in this guide.
Update Your PS5 and Games:
If your PS5 crashes while playing online games, one reason could be that your system or game is outdated. Sony and game developers often release new updates that bring new features, performance improvements, and bug fixes. If your game or console is running on an older version, it could be crashing due to compatibility issues or bugs.
First, check your PS5’s system update. Go to Settings, look for the “System Software Update” option, and see if there is a new update available. If there is, install it immediately. Likewise, any game that is crashing needs to be updated. There is a “Check for Updates” option in the main menu of the game from where you can install the latest version.
If the game is crashing despite the update, uninstall it once and install it again. Sometimes files get corrupted and reinstalling it fixes the problem. If the problem persists, try the next solutions we have discussed in this guide.
Adjust PS5 Settings for Better Performance:
If your PS5 is crashing while playing a game online, it is possible that adjusting some settings may resolve the issue. The first thing you can do is clear the system cache. Select the “Clear Cache and Rebuild Database” option from the PS5 boot menu. This feature improves system performance and removes corrupt files that can cause game crashes.
Another thing you can try is adjusting graphics and resolution settings. If your game is running on high graphics settings and the PS5 is loading heavily, the system may become unstable. For this reason, try going to settings and lowering the resolution option. If your game is running in 120Hz mode, try converting it to 60Hz.
If there is very little space left in your PS5’s storage, the system can also slow down and the game can crash. You should delete unnecessary games or applications so that the system can run smoothly. All these adjustments can improve your gaming experience.
Advanced Fixes and When to Seek Help:
If you have tried everything but your PS5 is still crashing during online games, there may be a bigger technical issue. First of all, check that your PS5 is not overheating. If the console gets too hot, the system may shut down automatically or the games may crash. The solution to this is to keep the PS5 in a place with good ventilation and clean its vents so that there is a proper flow of air.
If there is no overheating issue, then another option is to do a factory reset. This option will make your PS5 as good as new, but before trying it, make sure to back up your important data. Use the “Reset PS5” option in Settings and then reinstall the game and check.
If the issue is not resolved despite all these solutions, you should contact PlayStation Support. There may be a hardware or software issue in your PS5 that only expert technicians can fix. The good thing is that if your PS5 is under warranty, you can also get free repair or replacement.
Conclusion:
Experiencing game crashes on your PS5 during online play can be quite frustrating, but there are several solutions you can try to fix the issue. Start by checking your internet connection, updating your system and games, and adjusting your PS5 settings for better performance. If these basic steps don’t resolve the problem, consider advanced fixes such as addressing overheating issues or performing a factory reset. If all else fails, don’t hesitate to seek help from PlayStation Support to diagnose and fix any underlying hardware or software issues. With the right approach, you can enjoy a seamless and enjoyable gaming experience on your PS5.
FAQs:
- Why does my PS5 keep crashing during online play?
PS5 crashes during online play can be caused by various factors such as a weak or unstable internet connection, outdated system or game updates, overheating, and storage issues.
- How can I improve my PS5’s internet connection?
To improve your PS5’s internet connection, use a wired LAN connection instead of Wi-Fi for better stability and speed. Additionally, restart your router or modem, reduce the number of devices connected to the network, and check your internet speed.
- What should I do if my PS5 and games are outdated?
Ensure you’re PS5 and games are updated to the latest versions. Check for system software updates in the PS5 settings and update your games from the main menu. If a game continues to crash, try uninstalling and reinstalling it.
- How can I prevent my PS5 from overheating?
To prevent overheating, keep your PS5 in a well-ventilated area and clean the vents regularly to ensure proper airflow. Avoid placing the console in confined spaces or near heat sources.
- When should I seek help from PlayStation Support?
If your PS5 continues to crash despite trying all the recommended solutions, it may have a more significant hardware or software issue. In such cases, contact PlayStation Support for expert assistance, especially if you’re PS5 is still under warranty.
